Privacy policy

This Privacy Policy tells you how 9MaX collects, uses and shares your personal information when you visit or buy from 9max.shop (the "Site").

Information we collect

Device information. When you visit the Site, we automatically collect some information about your device. This includes your web browser, IP address, time zone, the pages and products you view, the site or search terms that sent you to us, and how you use the Site. We collect it with these tools:

Cookies: small data files placed on your device. To learn how to turn cookies off, visit allaboutcookies.org.
Log files: records of actions on the Site, such as IP address, browser type, internet provider, pages visited, and date and time.
Tags and pixels: small files that record how you browse the Site, including tags from Google.

Order information. When you buy or try to buy, we collect your name, billing address, shipping address, payment information, email address and phone number.

How we use your information

To process and ship your order, take payment, and send order confirmations and tracking.
To answer your questions and help with returns.
To check orders for risk or fraud.
To improve the Site and measure our advertising.
To send you news and offers, only if you agreed to receive them. You can unsubscribe at any time.

Who we share it with

Shopify runs our online store. See Shopify's privacy policy.
Google (Google Analytics, Google Ads and Merchant Center) helps us understand Site use and show our products. See Google's privacy policy. You can opt out of Google Analytics here.
Our fulfillment partners and shipping carriers receive your name, address and phone number so they can deliver your order.
Payment providers process your payment. We do not store your full card number.
Authorities, if the law requires it or to protect our rights.

We do not sell your personal information.

Advertising

We may use your information to show you ads for our products on other websites. To learn more, visit the Network Advertising Initiative. You can opt out here:

Google: Google Ad Settings
Facebook: Facebook Ad Settings
Digital Advertising Alliance: optout.aboutads.info

Do Not Track

We do not change how we collect data when your browser sends a Do Not Track signal.

Your rights

You can ask us to show, correct or delete the personal information we hold about you. You can also ask us to stop sending marketing emails. Residents of some US states, Canada and Europe have more rights under their local laws. To make a request, email us. We reply within 30 days.

Data retention

We keep your order information for our records unless you ask us to delete it, or until the law no longer requires us to keep it.

Children

The Site is for adults. We do not knowingly collect personal information from children under 13. If you think a child gave us personal information, email us and we will delete it.